Project context
Compare the site type, task, timing, and required records with your own China onsite work.
Project Examples
China IT Project Examples
See how GreenITService supports desktop visits, Smart Hands work, WiFi surveys, and ITAD projects in China through anonymized project examples.
Project contextCity, site scenario, and support objective
What happened onsiteDefined tasks completed with remote coordination
EvidenceApproved records, reports, and supporting visuals
01
Typical China onsite work and records
These examples show the city context, onsite work, coordination, and completion records commonly needed for China IT delivery.
Customer confidentiality
Customer names and project materials are shared publicly only when approved, while the delivery pattern and records remain clear.
Project Records
What well-documented onsite work includes
Good project records give remote teams a reliable account of the onsite visit while protecting customer information and site confidentiality.
Clear project context
Document the site type, city, task, access conditions, and the purpose of the onsite visit.
Onsite confirmation
Return the useful details from the visit: work completed, photos, serial checks, labels, test notes, and open items.
Completion records
Provide the agreed ticket notes, report extracts, asset records, WiFi findings, certificates, or sign-off documents.
Customer confidentiality
Customer names, site details, photos, and project outcomes are shared publicly only when approved.
Project Examples
Practical project patterns
Each example shows the problem, the onsite support path, and the type of records a remote team usually needs.
Network Infrastructure · Beijing · Shanghai
Smart Hands for Firewall Swap and Rack Cleanup
Ingram Micro's network team needed local hands in China for rack photos, serial checks, firewall mounting, cable patching, and maintenance-window support.
MWmaintenance-window readyPhotobefore/after recordsPortlabel checks
Healthcare · 17 cities across China
Multi-Site Desktop Support for Philips Healthcare in China
Since April 2019, our Dispatch team has supported medium and small sites for Philips Healthcare across 17 China cities. The ongoing engagement combines a 2-business-day service requirement, customer-provided resident engineers at large sites, and approximately 4,300 desktop support tickets handled through a structured field-support workflow.
Apr 2019engagement start17dispatch cities~4,300tickets handled
Asset Retirement · Shanghai · Chengdu
Laptop Refresh and ITAD Records for China Offices
An overseas IT or compliance team needs retired laptops collected, reconciled, erased or destroyed, and documented with clear final records.
SNserial trackingCoCcustody recordsCertdestruction evidence
Automotive Technology · 14 cities across China
Multi-Site Desktop Support Transition and PC Refresh in China
From April 2017 to April 2020, our dispatch team supported medium and small sites for Aptiv across 14 China cities. Customer-provided resident engineers covered the largest sites, while our scope combined ServiceNow onboarding, site surveys, supplier handover, a 2-business-day service requirement, daily desktop support, and an approximately 3,500-PC refresh.
3 yearsApr 2017-Apr 202014dispatch cities~3,500PCs refreshed
Technology Distribution · 14 cities across China
Arrow Global Palo Alto refresh
Between July and September 2025, GreenITService supported Arrow's multi-site Palo Alto firewall refresh across 14 Chinese cities. Sites received one or two PA-440 appliances according to their requirements; locations with two appliances used an active/passive design. Remote engineers migrated the configuration, security policies, and VPN services while onsite engineers supported installation and testing.
14China cities covered1-2PA-440 appliances per siteJul-Sep 2025project delivery window
Warehouse / Manufacturing · Guangzhou · Dongguan
Warehouse WiFi Survey Before Network Remediation
A site has scanner dropouts, roaming problems, or poor coverage in warehouse aisles and needs measured findings before changing AP placement.
Ekahausurvey workflowHeatmapcoverage evidenceP0/P1fix priority
FAQ
Common questions
Are these public customer case studies?
They are anonymized project examples. Customer names and confidential project details are disclosed only when approved.
Can you create a similar plan for our sites?
Yes. Send the cities, locations, tasks, timing, and reporting expectations, and we can help turn them into a practical China onsite support plan.