Case Study

Laptop Refresh and ITAD Records for China Offices

An overseas IT or compliance team needs retired laptops collected, reconciled, erased or destroyed, and documented with clear final records.

Shanghai · ChengduCertified ITADAsset Retirement
IT asset retirement records and data center equipment
Project locationShanghai · Chengdu
Onsite scopeCertified ITAD
Delivered evidenceAsset reconcile list

Project Context

City, scenario, and support need

The team needs proof that retired assets in China were handled correctly, with serial numbers and evidence that can be reviewed later.

  • City: Shanghai · Chengdu
  • Scenario: Retired laptops and storage media need collection, serial reconciliation, erasure or destruction, and final evidence.
  • Related service: Certified ITAD
  • Anonymized project example. Customer names and project materials are disclosed only with approval.

Work Done

What happened onsite

GreenITService can coordinate pickup, count assets, reconcile serial numbers, apply the agreed erasure or destruction method, and return an evidence package.

  1. Reviewed asset list, site contacts, pickup timing, and evidence expectations
  2. Coordinated collection or onsite handling and reconciled serial numbers
  3. Applied agreed erasure or destruction method where applicable
  4. Prepared certificate records, evidence package, and final summary

Delivered Records

What the remote team received

The overseas team receives asset lists, serial records, chain-of-custody notes, evidence files, and certificate records for review.

  • Asset reconcile list
  • Serialized erasure or destruction records
  • Chain-of-custody documentation
  • Certificate and final summary

Project Evidence

Photos and records to support the story

Photos, report extracts, and project records help remote teams verify what happened onsite while protecting confidential information.

Labeled IT equipment and asset retirement records
Representative asset collection and evidence environment for ITAD work.
ITAD certificate and evidence package sample
Sanitized example of certificate, serial list, and chain-of-custody records.

Project Records

What well-documented onsite work includes

Good project records give remote teams a reliable account of the onsite visit while protecting customer information and site confidentiality.

Clear project context

Document the site type, city, task, access conditions, and the purpose of the onsite visit.

Onsite confirmation

Return the useful details from the visit: work completed, photos, serial checks, labels, test notes, and open items.

Completion records

Provide the agreed ticket notes, report extracts, asset records, WiFi findings, certificates, or sign-off documents.

Customer confidentiality

Customer names, site details, photos, and project outcomes are shared publicly only when approved.

Related Service

Related onsite service

Review the onsite work, support options, records, and information to send before a visit.

Data center rack and labeled equipment for IT asset retirement records

Certified ITAD

Certified ITAD and Asset Retirement in China

When laptops, drives, servers, or other IT assets are retired in China, overseas teams often need proof of what happened. GreenITService supports collection tracking, software erasure, physical destruction for failed media, and serialized reporting from pickup to final records.

See how it works

FAQ

Common questions

Can GreenITService share named customer cases?

Yes, when the customer approves the disclosure. Approved information may include the city, scenario, onsite work, records, result, and supporting visuals.

What project records can be shared after approval?

Depending on the project, approved records can include the city, onsite task, completion notes, photos, report extracts, asset records, survey findings, or certificate evidence.

Next Step

Send the asset list and evidence requirements

ITAD work needs clear handling instructions before collection, especially serial records, erasure or destruction method, chain-of-custody needs, and certificate expectations.

  • City, pickup location, site contact, and access notes
  • Asset list, serial numbers, storage media, and data handling rules
  • Certificate, chain-of-custody, photo, video, or final report needs