Planning Guide
Separate logistics from onsite IT handoff
GreenITService is not a customs broker. But onsite IT support can help verify, install, label, photograph, and record equipment once it reaches the China site.
Receiving and verification
Confirm package arrival, count devices, check serial numbers, photograph condition, and report mismatch or damage.
Installation and handoff
Install equipment, patch cables, place endpoints, update asset records, and provide closeout notes for the remote team.
Checklist
Details to prepare before contacting us
Send what you know first. If something is missing, we can ask for the remaining details before confirming the support path.
- City and receiving address
- Local receiving contact and building rules
- Shipping reference and expected delivery window
- Device list and serial numbers
- Whether boxes should be opened, photographed, or stored
- Installation, labeling, or asset update requirements
- What to do with old equipment after refresh
- Required closeout photos and records
Process
Recommended preparation steps
Prepare the asset list
Share device names, serial numbers, accessories, and expected destination so onsite verification is possible.
Define receiving and storage rules
Confirm who can receive items, where equipment should be stored, and whether unopened boxes must be preserved.
Plan installation or retirement
If equipment is part of a refresh, define what should happen to old assets and what evidence is required.
FAQ
Common questions
Can GreenITService handle customs clearance?
GreenITService is not positioned as a customs broker. We can support onsite verification, installation, asset records, and handoff after equipment reaches the China site.
Can equipment delivery be combined with onsite installation?
Yes. Once equipment reaches the site, onsite support can verify serial numbers, install devices, update records, and provide closeout notes.
